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2019 Annual Breakfast Symposium Presentation Videos

Breakfast Symposium Introduction: Diamond Producers Association
Real is Rare, Real is a Diamond: The Natural Diamond Platform
Speaker: Kristina Buckley Kayel- Managing Director Diamond Producers Association

Breakfast Symposium Keynote Presentation: Today’s Customer Experience-
Satisfaction Guaranteed Is No Guarantee
Speaker: Shep Hyken – Customer Service and Experience Expert, Best Selling Author and National Speakers Association Hall of Fame Inductee

Posted on July 2, 2019